Billing Checklist

Before your appointment
Contact your insurance company to make sure you understand your benefits and your plan’s requirements. For physical therapy, be sure you know your insurance company’s annual visit or dollar limits.

Confirm that Yuma District Hospital & Clinics are a contracted provider for your plan. If Yuma District Hospital & Clinics are not a preferred provider on your plan, you can still see one of our healthcare providers, but the amount you are responsible for could be greater.

If your insurance plan requires precertification, prior authorization, or a referral, please discuss with your primary care physician prior to scheduling an appointment with one of our specialists. It is your responsibility to ensure that your plan has pre-certified or preauthorized your services before you receive them.

At check-in
Bring your driver’s license or other form of government-issued identification.

Bring all of your current health insurance cards to your appointment. Patients who do not bring valid insurance card(s) to their appointment must pay in full by cash or by debit or credit card at time of service. If you are a returning patient, let us know if your personal or insurance information has changed since your last visit.

Be prepared to pay your copayment and/or coinsurance and any outstanding bills from previous care you received at Yuma District Hospital & Clinics.

Note to divorced parents of dependents: The person listed on the patient registration as the responsible party is responsible for the bill. If the responsible party is not you and that person does not pay the bill, you agree to pay the bill. Divorced parents must work out any disagreement of who is responsible for the charges without Yuma District Hospital & Clinic’s involvement.

Definitions
Health insurance seldom covers 100 percent of your healthcare costs.

The costs that are not covered are called out-of-pocket expenses:

Deductible—The amount of money you must pay before your insurance starts paying.
Copayment—The amount of money you pay directly to the healthcare provider at every visit.
Coinsurance—The remaining balance of your bill after insurance has paid.

Respond promptly to any requests from your insurance company to ensure timely resolution of your bill, especially if your insurance company sends you an incident report asking for the details of your injury. The insurance needs the completed incident report from you before they will pay your claim. If your statement shows a balance due, please pay it in full. Accounts not paid in full in 90 days are sent to our collection agency. Call us if you have any questions or concerns about a bill or to make payment arrangements if you cannot pay your balance in full.

Contact:
Billing Department Hours: Mon.-Fri., 8 a.m.-5 p.m.
Phone: (970) 848-4677